Submit your details
Tell us who you are, the store that scammed you and your transaction reference.
Trusted refund & chargeback assistance (USA & UK)
Paid for something
Paid for something
that never arrived?
If an online store took your money and never delivered, you may be entitled to a refund or a chargeback through your bank. Submit your case below — our review team checks every file and gets back to you quickly.
No upfront fees
48h first review
GDPR compliant
Live review queueSecure
- Identity & purchase verified
- Evidence images attached
- Case assigned to a reviewer
- Bank / payment provider contacted
- Refund or chargeback issued
Cases are reviewed by a real person — never an automated decision.
256-bit SSLEncrypted transfer
Verified ProcessManual human review
GDPR CompliantYour data is protected
Fast ResponseFirst reply within 48h
SIMPLE PROCESS
Three steps to get your money back
No phone calls, no paperwork, no upfront fees. Fill in the form and we take it from there.
We review your case
Our team verifies your identity, the purchase and the evidence. If anything is missing we contact you by email.
Refund or chargeback
Once approved we initiate the refund or file a chargeback with your bank / payment provider.
NEW CLAIM3 steps · ~3 min
- 1Your details
- 2Purchase
- 3Evidence
Form completion0%
QUESTIONS
Clear answers. No small print.
How long does the review take?+
Most cases get a first response within 48 hours. If something is missing we email you at the address you provide.
What is a chargeback?+
A chargeback is a reversal of a card payment requested through your bank, used when a seller refuses to refund money for goods that were never delivered.
Do I have to pay anything?+
No. Filing a claim is free. Never send money to anyone who promises to "unlock" your refund.
Which images should I upload?+
Your order confirmation, the payment receipt or bank statement line, and any screenshot of the conversation with the seller.